Shop and Supermarket Accidents

If you have suffered a personal injury due to an accident in a shop or supermarket, you may be entitled to claim compensation. Our specialist personal injury lawyers have extensive experience in these cases and can provide accident claim advice and assistance.


Contact The Legal Line on 0800 0328511, or by completing a claim enquiry form online.


Accidents in Supermarkets and Shops
Types of Shop Accident
Injured Shop or Supermarket Employees
Making a Personal Injury Claim
Compensation
Our Expert Lawyers
Previous Claims for Supermarket and Shop Accidents


Accidents in Supermarkets and Shops



Most of us need to visit shops and supermarkets from time to time and generally they are kept clean, tidy and safe. Unfortunately however, accidents sometimes happen.


It may be that your accident was simply that and it could not have been prevented, in which case there would be no claim to answer. If the incident was caused by negligence on the part of the shop or it’s employees however, it may be possible to make a compensation claim.


If you are involved in a supermarket accident or shop accident, you should ensure that it is reported to a member of staff and the details are recorded in an accident book where possible. It is also important to seek medical attention if you have been injured and you should obtain the advice of a specialist personal injury lawyer at the earliest opportunity.


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Types of Shop Accident



There are a number of causes of shop and supermarket accidents and various circumstances under which they can occur. Some of the more common accident types are as follows:


Slipping accidents: slips in supermarkets and shops can be caused by spillages, inadequate cleaning procedures or leaks from refrigerators, freezers or toilet facilities.
Tripping accidents: this type of accident is unfortunately not uncommon and can occur due to defects in the floor of a store or car park, packing materials or other tripping hazards left lying on the ground or worn and damaged matting in doorways.
Falling objects: customers can be injured when unsecured signs or displays fall onto them.
Automatic doors: if automatic doors are not fitted with safety sensors to prevent them from closing when there is an obstruction, this can pose a personal injury risk.
Escalators and lifts: all escalators and lifts should be in good, safe working order to prevent harm to users.
Sharp objects: broken shelving, stands or equipment can leave sharp protrusions which are dangerous to shoppers and employees. There can also be broken glass on the floors or shelving.
Faulty products: customers may be injured by a faulty or defective product whilst still in a shop or supermarket, or when using the item at home.
Staff negligence: if a member of staff acts in an unsafe way, causing injury to a visitor, this may give rise to a claim. For example if a customer is injured by an employee pushing a stock cage.
Defective trolleys: when shopping trolleys that are damaged or defective are left in use, they can cause injuries ranging from lacerations due to sharp pieces, to back injuries if they tip over unexpectedly.
Accidents in car parking areas: shop and supermarket car parks can be safe if they are well maintained with clear markings and signs and are kept tidy, however potholes or other hazards present may result in personal injury. Areas where snow or ice has collected may require treatment with salt, sand or grit.


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Injured Shop or Supermarket Employees



Each employer has a duty of care to protect their employees from reasonably foreseeable injuries. Steps they can take to achieve this include carrying out risk assessments, providing safe equipment and facilities, ensuring adequate levels of training and supervision are given and implementing sufficient health and safety and manual handling procedures. Any spillages have to be cleaned up quickly and interim protective measures such as putting out warning signs or cones can reduce the risk of injury.


If you are injured in an accident at work as a supermarket or shop employee, you may be entitled to make a claim. As with any other workplace accident, if the incident was caused by the negligence of your employer they could be held responsible for any personal injury that you suffer as a result.


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Making a Personal Injury Claim



Most importantly, if you are considering making a personal injury claim for an accident in a supermarket or shop, you should seek specialist legal advice from a reputable, experienced, personal injury lawyer.


In every case, medical evidence will be required and it is necessary to show that the person you are making a claim against owed you a duty of care, that they breached that duty of care (were negligent), and that the injury you sustained was a reasonably foreseeable consequence of that negligence.


Your lawyer can collate all of the evidence and advise on the best way to pursue a public liability claim on your behalf.


It always assists the lawyers in proving the case to have a photograph taken at the time of the accident, or shortly afterwards, to show the hazard which caused the injury (where applicable). It is also a good idea to take the contact details of any witnesses. It is very important to report the accident to the management of the shop or supermarket and ensure that written accident book entries are made. It is wise to take the details of the person and their position to whom the accident was reported.


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Compensation



If your claim is successful, and The Legal Line's solicitors will work hard to ensure that this is the case, you will be entitled to two elements of a compensation award.


The first is for the pain and suffering you may have gone through and what is known as loss of amenity. This is called general damages and can include an award for your inability to do things after the accident that you used to be able to do before (eg drive, look after your garden, play sports etc). The award for loss of amenity can be for a short period after an accident or for ever if that is what the medical evidence supports.


The second element of a compensation award is for your losses and expenses and is known as special damages. It is important to keep receipts for any expenditure you have related to the accident, so that these can be reclaimed. The aim is to put you back in a position financially as if the accident had never occurred


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Our Expert Lawyers



As experts in the field of personal injury, our personal injury lawyers have extensive experience in recovering compensation for the victims of accidents in supermarkets and shops.


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Previous Claims for Supermarket and Shop Accidents



Our lawyers have successfully handled many cases involving shop and supermarket accidents, including the following:


Successful Compensation Claim for Accident in Supermarket

Toddler injured by falling display board in a DIY store

Supermarket Employee Receives Compensation for Slip at Work

Injured Customer Receives Compensation for Accident in Shop

Customer Receives Personal Injury Compensation for Accident in Supermarket


  • In the course of his work, our client was attending a supermarket with a colleague to service some ATM machines. As he approached them, he slipped on a slimy substance on the pavement and fell to the ground. As a result of this fall he injured his hip, back and the ligaments in his knee.

    When he reported the incident to the supermarket he found they were already aware of the hazard, which was caused by a leaking sewer drain, yet they had not taken steps to ensure that the area was safe. Our specialist lawyers handled a personal injury claim on his behalf and recovered compensation in excess of £10,000 in respect of his injuries and related losses.


     

Details of some of our other cases can also be found in the personal injury news and success stories sections.


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